At cxsuper, your privacy is not an afterthought — it's built into how we operate. This Privacy Policy explains exactly what personal data cxsuper collects, why we collect it, how we use it, and what rights you have over your own information. We've written this in plain language so every player in Bangladesh can understand it clearly.
HOW WE HANDLE YOUR DATA
These cards summarise the key points of cxsuper's approach to your personal data. The full policy below is the legally binding version — please read it in full.
cxsuper only collects personal data that is necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.
All data transmitted between your device and cxsuper is protected by 256-bit SSL encryption. Your personal details, payment information, and account data are secured at every step.
cxsuper does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information stays within cxsuper and the payment processors we use to serve you.
Your bKash, Nagad, and Rocket payment details are processed securely and are never stored on cxsuper's servers beyond what is required for transaction verification.
cxsuper gives you the right to access, correct, and request deletion of your personal data at any time. Contact our support team to exercise any of your data rights.
cxsuper uses cookies to keep your session active, remember your preferences, and improve platform performance. We do not use third-party advertising cookies or tracking pixels.
cxsuper is an online gaming platform operating at cxsuper.app, designed specifically for players in Bangladesh. When this Privacy Policy refers to "cxsuper", "we", "us", or "our", it means the cxsuper platform and the team responsible for operating it.
cxsuper acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how cxsuper handles your data, you can reach us at [email protected] at any time.
cxsuper collects personal data in two main categories: data you provide directly, and data we collect automatically when you use the platform.
Data you provide directly:
Data collected automatically:
cxsuper collects your personal data through the following channels:
cxsuper uses your personal data for the following purposes:
cxsuper processes your personal data on the following legal grounds:
cxsuper does not sell, rent, or trade your personal data to any third party. However, cxsuper may share your data with the following categories of recipients where necessary:
All financial transactions on cxsuper are processed in Bangladeshi Taka (BDT) via bKash, Nagad, or Rocket. When you make a deposit or withdrawal, cxsuper collects your mobile wallet number and transaction reference to process and verify the payment.
cxsuper does not store your full mobile banking PIN or password at any point. Payment credentials are transmitted directly to the relevant payment provider using encrypted connections. cxsuper retains transaction records — including amounts, timestamps, and wallet numbers — for a minimum of five years to comply with financial record-keeping requirements.
cxsuper retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The following retention periods apply:
When your data is no longer required, cxsuper will securely delete or anonymise it. You may request early deletion of certain data by contacting [email protected], subject to cxsuper's legal obligations to retain specific records.
cxsuper uses cookies and similar technologies to operate the platform, remember your preferences, and improve your experience. A cookie is a small text file stored on your device when you visit cxsuper.
Types of cookies cxsuper uses:
You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may prevent some cxsuper features from working correctly.
As a cxsuper player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. cxsuper will respond to all data rights requests within 30 days.
You can request a copy of all personal data cxsuper holds about you at any time. We will provide this in a clear, readable format.
If any of your personal data held by cxsuper is inaccurate or incomplete, you have the right to request that we correct it.
You can request that cxsuper delete your personal data, subject to our legal obligations to retain certain records (such as transaction history).
You can ask cxsuper to limit how we use your data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
You can request a copy of your personal data in a structured, machine-readable format so you can transfer it to another service if you wish.
You can object to cxsuper processing your data for certain purposes, including direct marketing. If you opt out of marketing communications, we will stop sending them immediately.
cxsuper takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
Despite these measures, no online platform can guarantee 100% security. If you suspect that your cxsuper account has been compromised, contact our support team immediately at [email protected] or via live chat.
cxsuper is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on cxsuper, please contact us immediately at [email protected]. We will investigate and close the account promptly, deleting any associated personal data.
cxsuper uses age verification checks during registration and reserves the right to request proof of age at any time. Accounts found to belong to minors will be closed immediately and any funds forfeited in accordance with our Terms and Conditions.
cxsuper may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, the "Last Updated" date at the top of this page will be revised.
For significant changes that affect how we use your personal data, cxsuper will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of cxsuper after any update constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how cxsuper protects your data.
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a complaint about how cxsuper has handled your personal data, please contact us:
cxsuper will acknowledge all privacy-related complaints within 48 hours and aim to resolve them within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.